FAQ

FAQ

Frequently Asked Question

General

Understand your needs and get in touch with us. Our experts will identify the best suitable plan for you and guide you further.

You can claim your amounts by simply writing to [email protected] Include the policy number on all claim correspondence.

You can make any number of claims in a policy year. However, the sum insured is the maximum limit you can claim for in a policy year. If the sum insured is exhausted, you can’t make more claims in the same policy year.


HEALTH & LIFE

A health insurance policy is an insurance coverage that covers medical expenses such as - in-patient hospitalisation costs, surgery costs, emergency ambulance cost, hospital per day allowance, medicines bill etc. of life insured; if he/she becomes sick or gets injured in any accident.

A health insurance policy covers expenses that incurred due to the medical treatment/surgery. In order to get the benefits of the health plan, the policyholder has to go for at least 24 hours of continuous hospitalization. There are some day-care procedures that are also covered under a health plan, but you also need to get hospitalized to avail benefits.

Premium for a health insurance policy is calculated taking several factors on account, such as – sum insured, age, coverage provided, risk pool of your profession, estimated overall health expenditure and on your living style. It’s also determined on whether you are a tobacco user or not. Previous medical history is another factor that determines your premium. If you are in good health, your health insurance premium will automatically be lower.

Yes, normally there is a waiting period of 60 days from the date of inception of the policy; during which, the insurer will not be bound to pay you any hospitalization bill.

You should buy a life insurance cover because it ensures that the style of your family/economic dependents will remain intact even if you’re not around. In case of your untimely demise, your family may face critical financial blow, your children’s education can be badly affected. But Insured First can fulfill their all financial needs be it education of your children or marriage. Life insurance policy with money back or pension plan can provide you financial support once you stop working or at different milestones of your life.


AUTOMOBILE

Automobile Insurance policy is a contract between a vehicle owner and an insurance company wherein the insurer assures to provide protection against financial losses to the owner in exchange of premiums paid, if the insured vehicle gets damaged or stolen. Also, it covers liabilities for injuries, damages to others caused by your automobile.

There are two types of insurance

  • Third-party or Liability Only and
  • Comprehensive Cover

Liability Only or Third-party Motor Insurance Policy is mandatory for all vehicles either private or commercial that ply on public roads. It protects your liability against losses to third-party for bodily injury and/or death or damage to property caused by your vehicle.

Third-party Motor Insurance or Liability only indemnifies the insured person, if he is legally liable for the third party damage or bodily injury.

Comprehensive Motor Insurance or Package Policy covers both damage/loss to your vehicle and damage/loss to third-party caused by your vehicle. Besides, it covers damage due to fire, riots, lightning, natural disaster or malicious act.


HOME

Home insurance covers your home’s structure, or its contents, or both against any natural or man-made disasters. It covers your home against natural calamities such as lightning, fire, typhoon, storm, flood, earthquake, etc. Not only that, it also insures your house against man-made disasters such as explosion, aircraft damage, riots, terrorism, and other perils.

The sum insured is calculated on the cost of construction. Any given house is valued using three parameters: building, land, and locality costs. For home insurance, only the cost of the structure is covered. There are two ways of buying a home insurance, market value or depreciation cost basis and reinstatement basis. In the market value or depreciation basis, the value of your house after considering depreciation is calculated. The insurer depreciates your house value annually by 2% up to 100% in 50 years. Reinstatement, on the other hand, is the value of reconstructing the house and it excludes depreciation. It is therefore recommended that you buy a home or its contents insurance on reinstatement basis to avoid depreciation. However, the insurer will pay the insured sum only after reconstruction or may help in construction in a few cases.

Your state may or may not require homeowners insurance, but your mortgage lender typically will require coverage in order to provide a home loan. Even if you own your home outright and you are not required to buy homeowners insurance, it’s still a good idea to protect your investment with an insurance policy.

That way you can get the financial compensation you need to repair or rebuild after a loss. Not only that, but your home coverage can help to protect you financially in the event of a liability claim that leads to a lawsuit.

Your insurance premiums are not tax deductible except under special circumstances. You do receive other tax benefits as a homeowner, but they are not related to homeowners insurance.

If you’re a landlord or a homeowner who uses part of your home for business purposes, you may be able to deduct a portion of your homeowners insurance. A tax advisor is your best resource in determining what you can and cannot deduct on your taxes.


BUSINESSES

Business liability insurance is any commercial insurance that involves a business’s responsibility for losses, injuries, or damages. Types of business liability insurance include:

  • General liability insurance to cover customer injuries and property damage
  • Financial liability insurance to cover the loss of any investments
  • Professional liability insurance for work mistakes that negatively impact a client
  • Commercial auto insurance for accidents involving business-owned vehicles
  • Employer’s liability insurance to protect against employee injury lawsuits

Business insurance, also called commercial insurance, investment insurance, provides crucial protection for any business. If there’s any mishap at your business, you could face a lawsuit. The high cost of litigation, medical bills, financial loss, and property damage claims is the primary reason businesses need insurance.

No single insurance policy covers everything. In general, there are two broad areas of coverage at Insured First:

  • Business liability insurance covers incidents in which someone holds your business responsible for damages, injury, or financial loss.
  • Commercial property insurance pays for repair or replacement of damaged or stolen business property. It also covers your building if you own it.

There are several situations in which businesses are required to obtain commercial insurance. For example, most states require businesses with employees to purchase workers’ compensation insurance. Business-owned vehicles must be covered by commercial auto insurance. Investments companies should be insured to cover investors losses.

It’s easy to get business insurance if you have your business information on hand. You can get in touch with our agents and they will provide you with an insurance application that will require basic facts about your business, such as revenue and number of employees. With Insured First, you can complete one application to receive multiple quotes from our experts.